Children's Services Coordinator

The Opportunity

• Permanent Full-Time

• Competitive Salary

• CBD Location
  
  

HenderCare Foundation is looking for a Rostering Coordinator to join our Children’s Services team, supporting the delivery of residential and out-of-home care services.

This is a hands-on rostering and shift-filling role where no two days are the same. A key part of your day will involve reviewing roster vacancies, contacting available Youth Workers, responding to sick calls and last-minute changes, and finding the right person to safely cover each shift.

Take your next step with HenderCare Foundation.

About the Role

As a Rostering Coordinator, you’ll work in a dynamic and fast-paced environment, proactively coordinating our Children’s Services workforce to meet the needs of residential care services.

You’ll manage a high-volume roster, respond to vacancies and unplanned staffing changes, and work closely with operational teams to ensure every shift is appropriately covered and every young person receives the care they deserve.

Key Responsibilities

• Actively fill vacant AM, PM, overnight and weekend shifts across Children’s Services.

• Review upcoming rosters and identify staffing gaps requiring coverage.

• Respond quickly to sick calls, cancellations and last-minute staffing changes.

• Match Youth Workers to placements based on their skills, qualifications, experience and the needs of the young person.

• Provide Youth Workers with accurate and timely information about their shifts and service bookings.

• Maintain accurate roster and booking information across HenderCare systems.

• Work closely with operational teams to prioritise urgent and critical staffing requirements.

• Escalate staffing and service delivery issues where required.
  
  

As HenderCare operates 24/7, this role will require availability across a rotating schedule, including early mornings, evenings, weekends and public holidays.

Our Ideal Candidate

You’re an experienced rostering or scheduling professional who enjoys working in a fast-paced environment where priorities can change quickly.

You’ll be confident communicating with a diverse workforce, comfortable making decisions under pressure and persistent in finding solutions to staffing challenges.

To succeed in this role, you’ll bring:

• Previous experience in high-volume rostering, scheduling or workforce allocation, ideally within residential care, child protection, disability, healthcare, aged care or labour hire.

• Strong interpersonal and communication skills.

• Excellent attention to detail and the ability to manage competing priorities.

• Confidence working across multiple systems and maintaining accurate records.

• A proactive, flexible and solutions-focused approach.

• The ability to work independently while contributing positively to a team.

• A genuine commitment to supporting positive outcomes for children and young people.
  
  

Only applicants with the right to work in Australia will be considered. Successful candidates will be required to undergo pre-employment checks.

Welcome to HenderCare

At HenderCare Foundation, we pride ourselves on the high-quality care and support we provide to people living with disability, people in the acute healthcare sector, children and young people, and older Australians.

Our mission is to give our all for health and community care, with our clients at the forefront of everything we do. We are committed to enhancing lives, supporting people to achieve their goals and improving their wellbeing.

We recognise that our greatest contribution is the investment we make in talented, caring and passionate people.

Why Join HenderCare Foundation?

• Make a Real Impact: Every role at HenderCare contributes to meaningful, client-centred care. Your work will directly support our teams to provide safe, consistent and high-quality care to children and young people.

• Grow Your Career: We invest in our people through mentoring, leadership coaching and professional development opportunities.

• Connected, Supportive Team Culture: Join a collaborative team that values open communication, mutual respect and wellbeing.

• Flexible Working Arrangements: We understand the importance of balance and offer flexible working options to support your professional and personal wellbeing.

• Employee Benefits: Access our employee benefits and perks program, including health, fitness and retail offers, as well as our Employee Assistance Program.
  
  

At HenderCare Foundation, we don’t just fill roles — we empower people to build meaningful careers. If you’re ready to make a real impact in a dynamic, purpose-driven environment, we’d love to hear from you.

Diversity, Safety and Inclusion

HenderCare Foundation is an inclusive and equal-opportunity employer committed to maintaining a professional and safe working environment. We have a zero-tolerance approach to sexual abuse, bullying, discrimination and harassment.

We value Australia’s diversity and seek to provide equal and equitable opportunities for all employees and prospective candidates, regardless of race, age, gender, sex, abilities, culture, language or socio-economic background.

We are committed to fostering a work environment that respects and pays tribute to the rich history and culture of our First Nations Peoples. Through our commitment to Closing the Gap, we aim to provide valuable employment opportunities for First Nations peoples and encourage their contribution to our workforce.

Apply Today!

Ready to take the next step in your career?

To apply, you will need to:

• Update your profile and apply through SEEK or via our careers website.

• Attach a current Resume/CV.

• Include a Cover Letter (maximum 2 pages) outlining your experience and why you would be an ideal candidate for HenderCare Foundation.
  
  

We are actively looking to fill this role and reserve the right to shortlist and interview applicants while this advertisement is open. We encourage you to submit your application as soon as possible.

For more information, please contact careers@hendercare.com.au.

Please do not email applications.