Communications and Engagement Lead

The Opportunity

• Permanent and Full-Time
• Competitive salary
• Professional development opportunities
• Flexible working arrangements 

At HenderCare, we’re passionate about making a difference. We provide high-quality aged care, disability, and community support services across Australia guided by our purpose of helping people live their best lives.

We’re now looking for a Communications & Engagement Lead who can help us share that purpose with the world. You will help tell our story by creating clear, engaging, and consistent messages that connects our people, strengthens our brand, and enhances engagement across our organisation.

Take your next step with HenderCare

About the Role

Reporting to the General Manager – Corporate Services & Governance The Communications & Engagement Lead plays a key role in delivering high-quality internal and external communications that align with HenderCare’s purpose and strategic priorities.

In this newly created role, you will be responsible for developing creative content, managing our digital and social channels, supporting marketing campaigns, and ensuring brand consistency across all communications. This is an excellent opportunity for a skilled communicator who thrives in a fast-paced environment and wants to contribute to a values-driven organisation.

Other responsibilities will include:

• Support storytelling that highlights HenderCare’s values, achievements and people.
• Preparing and distributing regular updates, staff newsletters, and event communications.
• Designing and coordinating marketing materials.
• Assisting Relationship Managers with planning and promoting events such as expos, staff recognition events, and community engagement activities.
• Track social media engagement metrics and provide recommendations for improvement.

Our Ideal Candidate

You’re a proactive communicator with a passion for storytelling, detail, and brand excellence. You bring creativity and structure to your work and thrive in a collaborative environment.

You’ll bring:

• A tertiary qualification in Marketing, Communications, or a related field.
• Strong writing skills with the ability to adapt tone and style for different audiences and platforms.
• Experience developing engaging social media, website, or campaign content.
• Excellent interpersonal skills - you enjoy connecting with people and turning their experiences into stories.
• Familiarity with tools such as Adobe Creative Suite, SharePoint, Hootsuite, Vision6, or WordPress.
• A proactive mindset, attention to detail, and the ability to stay calm and creative under pressure.

Only applicants with the right to work in Australia will be considered. Successful candidates will be required to undergo pre-employment checks.

Welcome to HenderCare

At HenderCare, we pride ourselves on the high-quality care and support we offer to people living with a disability, people in the acute healthcare sector, children and young people, and our older Australians. Our mission is to give our all for health and community care, with our clients at the forefront of all that we do – enhancing their lives and assisting them to achieve their goals and improve their well-being.

We recognise that our greatest contribution to enhancing the lives of our clients is the investment in talented, caring, and passionate people.

So why choose HenderCare?

Make a Real Impact: Every role at HenderCare contributes to delivering meaningful, client centred care. Whether you’re working directly with clients or supporting behind the scenes, your work helps improve the lives of those we support

Grow your career: We invest in our people with structured mentoring, leadership coaching, and tailored professional development opportunities to support your career journey.

Connected, Supportive Team Culture: Join a team that values collaboration, open communication, and mutual respect. With a strong focus on wellbeing and a culture of inclusion, you’ll feel supported, heard and empowered.

Flexible Working Arrangements: We understand the importance of balance. With a variety of flexible working options and access to our office, we offer the flexibility you need to thrive professionally while maintaining personal wellbeing.

Benefits: Enjoy a competitive salary, access to our employee benefits and perks scheme (including health, fitness, and retail offers) and an amazing Employee Assistant Ptogram to support your well-being in the role.

At HenderCare, we don’t just fill roles we empower people to build meaningful careers. If you’re ready to make a real impact in a dynamic, purpose-driven environment, we’d love to hear from you.
 

Diversity, Safety and Inclusion

HenderCare is an inclusive and equal-opportunity employer and is committed to maintaining a professional and safe working environment with a zero-tolerance approach to sexual abuse, bullying, discrimination, and harassment. We value Australia's diversity and seek to improve equal and equitable opportunities for all employees and prospective candidates, regardless of race, age, gender, sex, abilities, culture, language, and socio-economic background.

We are committed to fostering a work environment that respects and pays tribute to the rich history and culture of our First Nations People. Through our combined efforts in Closing the Gap, we aim to provide valuable employment for our First Nations peoples and encourage their contribution to our workforce.

Apply Today!

Are you ready to take the next step in your career and would like to apply for this exciting opportunity? You will need to:
 

• Update your profile and apply through SEEK or via our career's website.

• Attach a current Resume/CV.

• Include a Cover Letter (2 pages max) about you and why you'd be the ideal candidate for us.

We are actively looking to fill this role and reserve the right to shortlist and interview applicants whilst this advertisement is open; therefore, we encourage you to submit your application as soon as possible.

Applications close on Friday, 14 November at 11:59 pm

For more information, please contact careers@hendercare.com.au.

Please do not e-mail your applications.