Compliance Coordinator

The Opportunity

• Permanent and Full-Time
• Competitive salary
• Professional development opportunities
• Flexible working arrangements 
  
  

Join a values-driven organisation making a real difference in the lives of people across Australia. HenderCare provides high-quality health and community support services, and we’re committed to excellence in everything we do.

We’re excited to introduce a newly created opportunity for a Compliance Coordinator to support operational compliance across NSW, VIC, ACT, and TAS. This is your chance to help shape how we deliver safe, high-quality, and compliant care across our growing organisation.

Take your next step with HenderCare.

About the Role

Reporting to the State Manager, you’ll work closely with the Manager of Risk and Compliance to play a leading role in driving compliance, safety, and quality improvement across multiple service streams.

As the custodian of HenderCare’s Incident Reporting System (IRS), you’ll be the go-to person for investigation, incident management, and ensuring our operations meet national standards, including ISO 9001, ISO 14001, ISO 45001, and the Australian Service Excellence Standards (ASES).

Your key responsibilities will include:

• Managing HenderCare’s incident reporting system to oversee investigations, actions, and close-outs.
• Lead and support all audit readiness activities across all states and ensuring follow-up actions are completed.
• Preparing clear and accurate compliance and safety reports for leadership and governance review.
• Partnering with operational teams and suppliers to uphold high standards of compliance and performance.
• Promoting a culture of accountability, transparency, and continuous improvement across the organisation.

Our Ideal Candidate

You’re a detail-driven professional with a passion for quality and governance. You thrive on making systems better and enjoy turning compliance from a checklist into a shared mindset.

You’ll bring:

• Experience in compliance, audit, quality, or risk management, ideally in NDIS or Aged Care settings.
• A strong understanding of relevant regulatory frameworks and standards.
• Excellent communication and relationship-building skills.
• The ability to lead investigations and audits independently.
• Strong organisational and documentation skills, with great attention to detail.
• Must be proficient in the use of compliance or incident management systems

Only applicants with the right to work in Australia will be considered. Successful candidates will be required to undergo pre-employment checks.

Welcome to HenderCare

At HenderCare, we pride ourselves on the high-quality care and support we offer to people living with a disability, people in the acute healthcare sector, children and young people, and our older Australians. Our mission is to give our all for health and community care, with our clients at the forefront of all that we do – enhancing their lives and assisting them to achieve their goals and improve their well-being.

We recognise that our greatest contribution to enhancing the lives of our clients is the investment in talented, caring, and passionate people.

So why choose HenderCare?

Make a Real Impact: Every role at HenderCare contributes to delivering meaningful, client centred care. Whether you’re working directly with clients or supporting behind the scenes, your work helps improve the lives of those we support

Grow your career: We invest in our people with structured mentoring, leadership coaching, and tailored professional development opportunities to support your career journey.

Connected, Supportive Team Culture: Join a team that values collaboration, open communication, and mutual respect. With a strong focus on wellbeing and a culture of inclusion, you’ll feel supported, heard and empowered.

Flexible Working Arrangements: We understand the importance of balance. With a variety of flexible working options and access to our office, we offer the flexibility you need to thrive professionally while maintaining personal wellbeing.

Benefits: Enjoy a competitive salary, access to our employee benefits and perks scheme (including health, fitness, and retail offers) and an amazing Employee Assistant Ptogram to support your well-being in the role.

At HenderCare, we don’t just fill roles—we empower people to build meaningful careers. If you’re ready to make a real impact in a dynamic, purpose-driven environment, we’d love to hear from you.
 

Diversity, Safety and Inclusion

HenderCare is an inclusive and equal-opportunity employer and is committed to maintaining a professional and safe working environment with a zero-tolerance approach to sexual abuse, bullying, discrimination, and harassment. We value Australia's diversity and seek to improve equal and equitable opportunities for all employees and prospective candidates, regardless of race, age, gender, sex, abilities, culture, language, and socio-economic background. 

We are committed to fostering a work environment that respects and pays tribute to the rich history and culture of our First Nations People. Through our combined efforts in Closing the Gap, we aim to provide valuable employment for our First Nations peoples and encourage their contribution to our workforce.

Apply Today!

Are you ready to take the next step in your career and would like to apply for this exciting opportunity? You will need to:
 

• Update your profile and apply through SEEK or via our career's website.

• Attach a current Resume/CV.

• Include a Cover Letter (2 pages max) about you and why you'd be the ideal candidate for us.

We are actively looking to fill this role and reserve the right to shortlist and interview applicants whilst this advertisement is open; therefore, we encourage you to submit your application as soon as possible.

Applications close on Monday, 217th of November at 11:59 pm

For more information, please contact careers@hendercare.com.au.

Please do not e-mail your applications.