Quality Advisor

The Opportunity

• Permanent and Full-Time
• Continuous professional development opportunities
• Flexible working arrangements 
• CBD location

HenderCare has an exciting opportunity for an experienced Quality Advisor to join our team! Working collaboratively within the Quality division, you will be responsible for coordinating and implementing the quality management system and internal audit services within the organisation. Reporting to the Governance, Risk and Compliance Manager, and working closely with HenderCare staff to provide compliance and support.

The team is engaging and supportive to ensure you reach your full potential. You’ll work alongside colleagues and with supportive management who are dedicated to your development and success.

Take your next step with HenderCare.

About the Role

The Quality Advisor plays a pivotal role in ensuring organisational excellence through the effective management of quality and compliance-related matters. They are responsible for providing advice and support to management, employees, and contractors, the Quality Advisor undertakes industry-specific research to uphold best practices.
 

Some key responsibilities include:

• Provide advise and support to management, employees and contractors on the effective management of quality and other compliance related matters;
• Undertake industry specific research to maintain knowledge in quality best practice;
• Provide support to management to ensure full compliance with all legislative and industry standard requirements;
• Undertake regular internal performance auditing of management systems and practices in consultation with management;
• Prepare for and attend external audits and ensure all resulting findings are actioned within set timeframes;
• Develop policies and procedures required to meet industry and legislative standards and ensure all policies and procedures are reviewed annually; 

About You

As the Quality Advisor, you will have demonstrated experience in applying relevant legislation governing the quality of services in the disability and community health sectors. You will also have experience developing policies, procedures, and guidelines and knowledge of risk management standards and practices.

You will also bring:

• Proven experience in a Quality Advisor role is must, preferably within community care, health, or NDIS.
• Holding a Certified Internal Auditor Certificate will be highly regarded.
• Strong knowledge of quality management systems, compliance standards across healthcare including the Aged Care and NDIS standards, and industry regulations.
• Excellent communication skills with the ability to effectively advise and support stakeholders at all levels.
• Analytical mindset with the ability to conduct thorough research and audits.
• Proactive attitude towards continuous improvement and development of policies and procedures.

The successful candidate will also need to hold or be willing to obtain the following clearances:

• National Police Check
• Working with Children Check
• NDIS Worker Screening Check

Get in touch for more information | careers@hendercare.com.au

Welcome to HenderCare

At HenderCare, we pride ourselves on the high-quality care and support we offer to people living with a disability, people in the acute healthcare sector, children and young people, and our older Australians. Our mission is to give our all for health and community care, with our clients at the forefront of all that we do – enhancing their lives and assisting them to achieve their goals and improve their well-being.

We recognise that our greatest contribution to enhancing the lives of our clients is the investment in talented, caring, and passionate people. We champion diversity and equality, foster a culture of respect and support, and provide growth and developmental opportunities for you to reach your full potential throughout your career.

So, why work at HenderCare?

• Competitive pay
• Inclusive and supportive leadership
• Continuous training and professional development opportunities
• Access to Employee Assistance Programs
• Wellbeing services and corporate discount packages
• Work-life balance and flexible arrangements

HenderCare is an inclusive and equal-opportunity employer and is committed to maintaining a professional and safe working environment with a zero-tolerance approach to sexual abuse, bullying, discrimination, and harassment. We value Australia's diversity and seek to improve equal and equitable opportunities for all employees and prospective candidates, regardless of race, age, gender, sex, abilities, culture, language, and socio-economic background. 

We are committed to fostering a work environment that respects and pays tribute to the rich history and culture of our First Nations People. Through our combined efforts in Closing the Gap, we aim to provide valuable employment for our First Nations peoples and encourage their contribution to our workforce.

Apply Today!

Are you ready to take the next step in your career and would like to apply for this exciting opportunity? 

you will need to:

• Click Apply Now
• Create your account
• Attach your resume and include a cover letter of no more than two pages.

We are actively looking to fill this role and reserve the right to shortlist, interview, and appoint applicants while this advertisement is open; therefore, we strongly encourage you to submit your application as soon as possible.

Applications close at 11:59 pm on Monday, 27 May 2024. 

Please do not e-mail your applications.